{"id":558,"date":"2026-09-03T20:56:21","date_gmt":"2026-09-03T20:56:21","guid":{"rendered":"https:\/\/projectoasis.net\/?page_id=558"},"modified":"2026-09-03T20:56:21","modified_gmt":"2026-09-03T20:56:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/projectoasis.net\/pl\/refund_returns\/","title":{"rendered":"Polityka Zwrot\u00f3w i Reklamacji"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Refund &amp; Returns Policy<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Custom Made-to-Order Hardware<br>All hardware products sold in the PROJECT O.A.S.I.S. Store are custom-fabricated and manufactured specifically upon individual client order placement.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Because every unit is produced to order, all sales are final. Standard 14-day statutory right of withdrawal or return policies do not apply to custom-fabricated products (in accordance with EU Directive 2011\/83\/EU Article 16(c) regarding custom goods and standard commercial practice).<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Cancellations<br>Order cancellations are only accepted within 24 hours of purchase, provided that manufacturing, custom ordering of core sub-components, or physical fabrication has not yet commenced. Contact <a href=\"mailto:store@projectoasis.net\">store@projectoasis.net<\/a> immediately to request a cancellation.<\/li>\n\n\n\n<li>Defective or Damaged Goods (DOA Policy)<br>While custom products cannot be returned for a change of mind, we stand behind the technical functionality of our hardware.<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your unit arrives physically damaged during transit or is Defective On Arrival (DOA), you must notify <a href=\"mailto:store@projectoasis.net\">store@projectoasis.net<\/a> within 7 days of delivery with detailed photos\/videos of the issue.<\/li>\n\n\n\n<li>Verified defective hardware will be repaired or replaced under warranty at our discretion. Return shipping for verified defective items will be covered by PROJECT O.A.S.I.S.<\/li>\n<\/ul>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Non-Refundable Digital Assets<br>Downloadable software modules, firmware builds, or digital documentation are strictly non-refundable once access or download links have been generated.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Because every unit is produced to order, all sales are final. Standard 14-day statutory right of withdrawal or return policies do not apply to custom-fabricated products (in accordance with EU Directive 2011\/83\/EU Article 16(c) regarding custom goods and standard commercial practice).<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-558","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/pages\/558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/comments?post=558"}],"version-history":[{"count":1,"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/pages\/558\/revisions"}],"predecessor-version":[{"id":620,"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/pages\/558\/revisions\/620"}],"wp:attachment":[{"href":"https:\/\/projectoasis.net\/pl\/wp-json\/wp\/v2\/media?parent=558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}